Polida integrates insurance products available for online purchase in Taiwan, allowing users to compare and select various insurance plans all at once on Polida, and is dedicated to building a comprehensive online insurance comparison and purchasing platform. Upholding the goal of building the "trivago of insurance," Polida launched an insurance conversational chatbot and obtained a patent for a conversational human-machine interface for insurance products. However, with adjustments to its operations and business model, as well as changes in LINE's pricing structure, Polida abandoned the LINE chatbot framework and shifted its focus to website operations. In May 2020, it officially launched the first-generation Polida insurance search engine, providing a broad base of digital users with a portal website to search for insurance. In November of the same year, the platform underwent a revision to offer search functions for online insurance products, including pet insurance, travel insurance, accident insurance, motorcycle insurance, and auto insurance.
(The content above was translated by AI.)