Database

Startups

Main Industry
Commerce and Shopping
Main Product/Service
Online Tech Selling Company Limited. Taiwan Branch (Hong Kong) One-Stop Global E-commerce Return Management Solution
The content above was translated by Ai
Founded Year
2022
Unified Business No.
90078128
Status
Active
Number of Employees
0
Total capital
500,000 (NT$)
Company names, registration status, legal representatives, founding years, paid-in capital, registered addresses, and other details are sourced from business registration records maintained by Taiwan’s Administration of Commerce, Ministry of Economic Affairs. Exit status includes Emerging Stock Board listings, M&A, and IPOs. Information on overseas expansion is self-reported by startups. Note 1: FINDIT compiles company information from public and other sources for reference and does not serve as a point of contact for the companies listed. Note 2: Some company profiles and product/service descriptions are translated using AI and provided for reference only. In case of discrepancies or ambiguity, the original text prevails.
About the Company
The mission of Return Helper is to provide global e-commerce sellers with a complete, one-stop global e-commerce return management solution.
We are a global SaaS service company with a self-developed one-stop return management system that helps global sellers effectively reduce cross-border forward and reverse logistics supply chain costs. We also provide customized return services such as return inspection, local recycling, and relabeling, among other comprehensive processing services, ensuring that cross-border returns are no longer a hassle and burden for businesses.

We have overseas return warehouses in more than 10 countries, including the United States, the United Kingdom, Germany, France, Australia, Japan, and Singapore, while connecting with over 50 international and local logistics companies, such as SF Express, FedEx, and DHL. At the same time, we are an official partner of eBay, Amazon, PayPal, OnBuy.com, and Shopify, and have successfully helped more than 1,000 corporate clients resolve various risks and costs associated with cross-border returns to date.

[Return Helper Milestones]
2019 | Established in Hong Kong, and in the same year, became eBay's sole e-commerce return partner in the Greater China region
2020 | Winner of the Hong Kong Trade Development Council (HKTDC) Startup Express entrepreneurship contest; selected to enter the Hong Kong Science and Technology Parks (HKSTP) LEAP Programme, with HKSTP becoming one of the shareholders; became an officially recommended service provider of the Amazon Seller Partner Network (SPN)
2021 | Became an official partner of the UK e-commerce platform OnBuy.com; winner of the HKTDC Start-up Express; received Seed Round investment from the well-known Taiwanese VC Cornerstones Ventures
2022 | Received Seed Round investment from Japan's Coloplnext; became a Shopify App Store partner; won the Gold Award for Cross-Border E-Commerce Service Provider at the Taipei Neo Trade Awards; the number of global cross-border seller users exceeded 1,000 and continues to grow
2023 | Secured a Pre-A round of investment led by the well-known investment fund AVA Angels Fund


The content above was translated by Ai
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