IQ SERVICE INTERNATIONAL CORP.
Update：2026/11/10
Industries
Main Industry
Software
Main Product/Service
1. Social Customer Service Platform: Integrates incoming messages from multiple social media channels such as LINE, Facebook, Messenger, etc., into a single interface for centralized message processing. It provides a user-friendly interface for text chat replies, intelligent search, task assignment, and follower interaction management. It also features the capability to crawl and search corporate customer messages, performing big data analysis to achieve precision marketing objectives.
2. Voice Customer Service Platform: In addition to providing voice CTI services, it offers Automatic Speech Recognition (ASR) services. Users can customize search domains and build voice databases based on the required service scope, providing real-time self-service voice options to reduce corporate operational costs.
3. Text Service Management System: Provides online text chat services and integration interfaces for multiple social media channels, including Web, APP, and API.
4. Knowledge Base System: Based on corporate business logic, it facilitates the collection, organization, and extraction of knowledge in related fields. Featuring a structured, user-friendly, and highly accessible design, it aggregates the enterprise's intangible assets and delivers knowledge for integration with other system applications.
5. Microsoft Cloud Platform M365 & Azure Architecture Planning: Includes IaaS, PaaS, SaaS, AIoT, cloud migration, and cloud backup.
6. IT Operations Management Services: Infrastructure operations and maintenance management, software and hardware management services, and enterprise application systems.
2. Voice Customer Service Platform: In addition to providing voice CTI services, it offers Automatic Speech Recognition (ASR) services. Users can customize search domains and build voice databases based on the required service scope, providing real-time self-service voice options to reduce corporate operational costs.
3. Text Service Management System: Provides online text chat services and integration interfaces for multiple social media channels, including Web, APP, and API.
4. Knowledge Base System: Based on corporate business logic, it facilitates the collection, organization, and extraction of knowledge in related fields. Featuring a structured, user-friendly, and highly accessible design, it aggregates the enterprise's intangible assets and delivers knowledge for integration with other system applications.
5. Microsoft Cloud Platform M365 & Azure Architecture Planning: Includes IaaS, PaaS, SaaS, AIoT, cloud migration, and cloud backup.
6. IT Operations Management Services: Infrastructure operations and maintenance management, software and hardware management services, and enterprise application systems.
The content above was translated by Ai
Founded Year
2014
Unified Business No.
24711655
Status
Active
Number of Employees
20
Total Paid-in
Capital
50,400,000 (NT$)
Location of Company
Taiwan
, Taipei City
Company names, registration status, legal representatives, founding years, paid-in capital, registered addresses, and other details are sourced from business registration records maintained by Taiwan’s Administration of Commerce, Ministry of Economic Affairs. Exit status includes Emerging Stock Board listings, M&A, and IPOs. Information on overseas expansion is self-reported by startups.
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Note 2: Some company profiles and product/service descriptions are translated using AI and provided for reference only. In case of discrepancies or ambiguity, the original text prevails.
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About the Company
IQ SERVICE INTERNATIONAL CORP. (IQS) is dedicated to developing intelligent enterprise social media management and customer service systems, integrating multi-channel service needs from social media, and providing corporate clients with an excellent experience in the customer service field. This includes voice customer service, intelligent social media text services, and intelligent knowledge base systems, among which its intelligent knowledge base is a leading brand in Taiwan.
In 2021, the Cloud Service Business Group was established to provide various Microsoft solutions from on-premises to the cloud, such as M365, Azure IaaS, PaaS, SaaS, and other cloud solutions and operation and maintenance services. The client base includes Taiwan's top 100 enterprises, with industries spanning banking, life insurance, securities, e-commerce, telecommunications, aviation, distribution, government, information technology, manufacturing, semiconductors, and other fields.
In 2021, the Cloud Service Business Group was established to provide various Microsoft solutions from on-premises to the cloud, such as M365, Azure IaaS, PaaS, SaaS, and other cloud solutions and operation and maintenance services. The client base includes Taiwan's top 100 enterprises, with industries spanning banking, life insurance, securities, e-commerce, telecommunications, aviation, distribution, government, information technology, manufacturing, semiconductors, and other fields.
The content above was translated by Ai
