CROSSBOT Customer Service Assistant Platform: Enterprise Internal Data Integration and Conversational Knowledge Base Construction, Automated Task and Workflow Design, Multi-Channel Customer Service Integration and Social Media Platform Connectivity, and AI-Powered Intelligent Customer Relationship Analysis and Service Optimization.

MaiGPT Enterprise AI Assistant Platform:
Provides an enterprise-grade GPT for internal company use, supporting multi-model switching, single sign-on (SSO), access control, usage analytics, knowledge-base Q&A, document analysis, content generation, and multi-channel deployment. It helps employees use AI safely and efficiently within the organization.
AI KM Enterprise Knowledge Management System:
Helps enterprises transform PDFs, Word files, Excel spreadsheets, PPTs, webpages, SOPs, FAQs, product manuals, and internal documents into searchable, citable, and permission-controlled AI knowledge bases. It supports RAG retrieval, source citation, knowledge classification, document version control, and access management.
Agent Development Platform:
Provides a low-code environment for building customized AI agents, supporting prompt configuration, knowledge-base integration, tool calling, API integration, Text-to-SQL, workflow design, and testing/validation. It can be applied to customer service, internal assistants, data querying, process automation, and industry-specific scenarios.
Multi-Channel AI Conversational Services:
Helps enterprises deploy AI agents across multiple channels, including websites, LINE, WhatsApp, Messenger, Instagram, Telegram, Microsoft Teams, and APIs. This enables organizations to integrate AI into existing customer service and internal collaboration workflows.
Text-to-SQL / Data Query Agents:
Enables enterprises to connect databases with AI agents, allowing users to query reports, orders, inventory, operational data, and other structured datasets using natural language, reducing reliance on engineering or data teams.

Products:
1. Edge AI Server
2. Private GPU Cloud Platform
3. Edge AI Platform
4. Enterprise Edge AI Platform

Solutions:
1. Private Massive Intelligence Platform (ARX DocLake): Integrates document recognition, data preprocessing, indexing, rapid search, and AI-powered smart Q&A into a single on-premises platform. The entire process—from massive raw documents to searchable, Q&A-ready private knowledge—can be completed within the enterprise's internal network, reducing the risk of sensitive data and intellectual property leakage.
2. AI Data Preprocessing Engine: Local document parsing and vectorization, helping enterprises immediately complete document extraction, parsing, and Markdown structuring on-premises. While preserving knowledge and data privacy, it enhances AI data quality and improves the response accuracy of Agents, Chatbots, and knowledge bases.
3. Semantic Search for Cross-Enterprise Audio and Video Data: Private smart video search that converts speech to text (STT) and precisely maps it to SRT timelines, allowing users to search using natural language to quickly find relevant content and corresponding video segments. It transforms enterprise videos into searchable, locatable knowledge, processed entirely on-premises to maintain data and knowledge privacy.
4. ARX Knowledge Management Appliance: Transforms existing documents into a searchable, summarizable, and conversational private knowledge base—driven by local models, RAG, and the built-in ARGENT chatbot, keeping all data firmly under the enterprise's control.
5. Private AI Infrastructure Platform for ISV Partners: Rapidly transforms existing software into practical on-premises AI solutions, allowing partners to focus on customer needs, application scenarios, and business innovation—without the need to manage GPU infrastructure, hardware compatibility, or subsequent maintenance.